Terms of service
19/11/2025
At Digitronix1, we sell digital products only. Due to the nature of digital content, all sales are considered final once the product has been accessed, opened, or downloaded.
Please read our refund policy carefully before making a purchase.
1. No Refund After Download or Access
Because digital products cannot be returned once delivered, we cannot offer refunds in the following cases:
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The product has been downloaded
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The product has been opened or accessed
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You received the download link successfully
Once access is granted, the sale becomes final and non-refundable.
2. Refund Eligibility (Before Download)
You may request a refund only if:
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You have not downloaded or accessed the digital product
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The download link was not delivered to your email
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You accidentally purchased the same item twice (duplicate purchase)
In eligible cases, refunds must be requested within 7 days of purchase.
3. Intellectual Property & Usage Rights
All digital products sold on Digitronix1 are protected by copyright and intellectual property laws.
You are granted a personal license to use the product, but:
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You may not resell, share, copy, distribute, or upload the product publicly
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You may not transfer ownership to another person
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Violating these terms may result in revocation of access and legal action
4. Delivery of Digital Products
All products are delivered instantly after payment.
You will receive an email containing:
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A download link
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Instructions (if applicable)
If you do not receive your product within 10–15 minutes, please contact us.
5. Technical Issues
If you experience a technical issue (e.g., file not opening, corrupted file), we will:
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Re-send the product
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Provide a working version
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Or assist you in accessing your purchase
This does not qualify as a refund unless the issue cannot be resolved.
6. Contact Us
If you need help with your order, contact us at:
📩 said@digitronix1.com
Digitronix1
Apdo de Correos 142
CP 30816
La Hoya, Lorca, Murcia, Spain